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Customer Services

Download the Warranties Registration Form.
Download the RMA Request Form.

30-Day Money Back Guaranty
PRO800 has a 30-day money back guaranty. If you are not satisfied with the product purchased from us, return it within 30 days from a full refund. And we don't refund the shipping charge. 30-day money
back guaranty does NOT applied to food supplements.

Warranty Policy
PRO800 is warranted against defects in material and workmanship for a period of two (2) years. Click here to download the Warranties Registration Form. 2-year warranty
does NOT applied to skin care products or food supplements.

Return Policy
For 30-day money back guaranty return, the merchandise must be in a re-sellable condition with no scratch or pen mark. And the packaging box, manual, and original document must be returned with the merchandise. Otherwise, we may reject the return for refund.

For warranty return, the serial number must be in the merchandise for us to track the warranty period.

Call us at 1-626-607-6076 or email to nuwave88@yahoo.com to get an RMA (Return Merchandise Authorization) number before sending the merchandise back to us.

Click here to download the RMA Request form.

 

Nuwave Better Life, Inc.
9550 Flair Dr., El Monte, CA 91731
 Phone:626-607-6076